Legal

Terms of Service

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These Terms of Service ("Terms") govern your access to and use of the websites, applications, and services offered by EmailConverter.AI (the "Service"). By creating an account, clicking to accept, or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization. This document is not legal advice; obtain counsel for high-risk or regulated use cases.

1. The Service

EmailConverter.AI provides tools to build, preview, and export email templates and related assets. Features may include configuration options, deterministic rendering, image blocks that reference your public image URLs, downloads (including HTML and ZIP), subscriptions or one-time purchases, optional AI-assisted copy or variant suggestions, and a visual Campaign planner to arrange templates in a flow. You may also export the current map view as an image or PDF, or create a read-only share link so others can view a map without an account, as described in the product and Privacy Policy. We may modify, suspend, or discontinue features with reasonable notice where practicable.

2. Accounts and eligibility

You must provide accurate registration information and keep your credentials secure. You are responsible for activity under your account. You must be legally able to enter a binding contract in your jurisdiction. We may refuse service or close accounts that violate these Terms or create risk for us or other users.

3. Acceptable use

You agree not to:

  • Violate applicable law or third-party rights (including intellectual property and privacy).
  • Upload malware, attempt unauthorized access, probe or stress systems without permission, or interfere with the Service.
  • Use the Service to send spam, deceptive email, or content that is unlawful, hateful, harassing, or exploitative.
  • Scrape, resell, or redistribute the Service in ways that compete with or replace our offering, except as expressly allowed.
  • Circumvent usage limits, billing controls, or technical restrictions.
  • Misuse read-only map links (for example to harass, dox, or distribute someone else's confidential materials without rights). You are responsible for how you distribute share URLs.

4. Your content and intellectual property

You retain ownership of content you submit ("User Content"). You grant us a non-exclusive, worldwide, royalty-free license to host, process, transmit, display, and create derivative works (such as rendered HTML previews and exports) solely to operate, improve, and support the Service for you.

Subject to these Terms and your payment status where applicable, we grant you a limited, non-exclusive, non-transferable right to use the Service and to use outputs you lawfully generate for your own business purposes. Except for User Content, the Service, branding, and our materials are owned by us or our licensors.

5. AI-assisted features and outputs

Where the Service uses AI or similar technologies, outputs are provided for assistance only. They may be inaccurate, incomplete, or unsuitable for your audience or industry. You are solely responsible for reviewing, editing, and approving any content before publication or sending. Email rendering varies by client and device; we do not warrant that any template will display identically in every inbox.

6. Fees, billing, and taxes

Paid plans, one-time unlocks, and add-ons are billed as described at checkout or in your account. Payments are processed by third-party providers (such as Stripe). You authorize us and our payment partners to charge your selected payment method. Fees are exclusive of applicable taxes unless stated otherwise. You are responsible for any taxes associated with your purchase.

Subscriptions renew according to the plan you select until you cancel. Cancellation stops future charges; access may continue until the end of the current billing period unless stated otherwise. We may change prices with reasonable advance notice. Refunds, if any, are handled according to our then-current policy and applicable law.

7. Third-party services

The Service relies on subprocessors such as Supabase (authentication and data hosting), Stripe (payments), and Resend or similar providers when email features are enabled. AI features use providers such as OpenAI and/or Google under their terms. Your use of those services is also governed by their policies. We are not responsible for third-party products or for deliverability, inbox placement, or compliance when you send email through other platforms or misconfigure DNS, domains, or provider settings.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION OR THAT DEFECTS WILL BE CORRECTED.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL EMAILCONVERTER.AI OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED US DOLLARS (USD $100), IF YOU HAVE NOT HAD PAYMENT OBLIGATIONS.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

10. Indemnity

You will defend, indemnify, and hold harmless EmailConverter.AI and its affiliates, officers, and employees from any claims, damages, losses, and expenses (including reasonable legal fees) arising from your User Content, your use of the Service in breach of these Terms, or your violation of law or third-party rights.

11. Termination

You may stop using the Service at any time. We may suspend or terminate access if you materially breach these Terms, create security or legal risk, or if we cease offering the Service. Provisions that by their nature should survive (including ownership, disclaimers, limitation of liability, indemnity, and governing law) will survive termination.

12. Governing law and disputes

These Terms are governed by the laws of the United States and the State of Delaware, excluding conflict-of-law rules. You agree that the state and federal courts located in Delaware will have exclusive jurisdiction for disputes arising out of or relating to these Terms or the Service, subject to mandatory consumer protections in your country of residence where applicable.

13. General

These Terms constitute the entire agreement between you and us regarding the Service and supersede prior understandings on the same subject. If a provision is unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

14. Contact

For questions about these Terms: contact@emailconverter.ai